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How do Special Orders work?
The product is a special order only when the product is not physically located in our warehouse (Bulky Goods such as some Barbeques, odd spare parts & some accessories). Once we receive your special order, we then process the order with our suppliers and delivery is arranged to our warehouse (usually 3 to 5 working days). Once in stock, you can either choose to Click & Collect from our store or your item will be dispatched to you and you will receive courier tracking details.
How to Order
Search from any of our BBQ's & Accessories throughout our website or simply ask a team member for assistance with your selection.
Make your choice & submit your order by adding product to cart. Our Special Orders team will contact you to confirm your order, stock availability and estimated delivery time.
Once your order is received into our warehouse, we will contact you when it’s ready for pick up or delivery, usually within 3 - 5 working days.
Important: Terms & Conditions of our Special Orders Service
The BBQ Store is pleased to supply your Special Orders based on the following:
You agree that these terms and conditions apply to the exclusion of all others even if exchanged later.
The Very Popular Vac & Seal