Euro Alfresco Outdoor Kitchen - GRANDE 4.8m long - GRANDE

SHIPPING

• Shipping costs vary based on size, weight, and destination. Contact us if the cost seems too high.
• Contact us, and we'll try to find a more affordable option or promotion for you.
• We offer free shipping promotions periodically. Check our website or subscribe to our newsletter for updates.
• We offer standard, express, and overnight shipping. Contact us for details and to find the best option.
• Reach us via phone at 1300 041 051, email at sales@thebbqstore.com.au, or live chat on our website to discuss shipping costs & options.
• What should I do if my shipping cost seems incorrect? Contact us immediately if there's an error. We'll review your order to ensure the best rate.

Delivery

• After ordering online, expect an email confirmation from The BBQ Store Pty Ltd with your order details (if you have provided an email address).
• Order receipt is confirmed shortly after placing.
• Goods shipped via Aus Post or Courier Service within 1 working day, or longer if items are unavailable. You will be notified if there is a delay.
• Signature is required upon delivery (unless authorized to leave package).
• If you are not home during delivery, the parcel is held at the Courier Depot or local Post Office. Pickup must occur within 48hrs, or it will be returned to our warehouse.
• Re-delivery charges apply for items returned to our warehouse.
• Changing delivery address after dispatch incurs a $17.00 charge.

Returns Policy

Returned items must be unused, in original packaging, and in Brand New Condition to qualify for our 100% Satisfaction Return Policy. Please return items within 30 days of receipt. For returns after 30 days, store credit will be issued. Include a copy of the invoice and reason for return. Failure to provide documentation may delay processing. Our 100% Satisfaction Guarantee offers a full refund, in-store credit, or replacement, as per customer's choice.

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