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Gasmate Ceramic Briquette 25pk -GMCR25
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Gasmate Ceramic Briquette 25pk (GMCR25)
The Gasmate Ceramic Briquettes 25pack is a pack of 25 Ceramic Briquettes, great for use in your BBQ. They are suitable for use with the Gasmate Cast Iron Flame Tamer to provide an enhanced BBQ flavour, reduced flare-ups and an overall better BBQ experience.
To be used with an existing flame tamer that accommodates this type of ceramic briquette. Also can be used with a Gasmate cast iron flame tamer GFTCB4 for 4 burner BBQs & GFTCB3 for 3 & 6 burner BBQs.
- Suits ceramic briquette flame tamers
- Gives food an enhanced BBQ flavour
- Reduces flare-ups
- Pack of 25
*Replace every 12 months*
Briquette Size: 5.1cm D x 5.1cm W x 2cm H
| Feature: | |
|---|---|
| Designed for use in the Gasmate ceramic briquette flame tamer | |
| Reduces the risk of flare ups | |
| Gives food an enhanced BBQ flavour |
| Specifications: | |
|---|---|
| Model: | GMCR25 |
| Quantity: | Pack of 25 |
| Description: | Ceramic Briquettes Pack of 25 |
BARBEQUES AND ACCESSORIES PRODUCT RANGE
SITRO GROUP AUSTRALIA (S.G.A.) warrants the purchaser of this product against defects in workmanship and materials for the following periods from the date of purchase:
| For domestic use, this table applies:- | |
|---|---|
| Stainless steel components | 5 years (surface oxidization excluded) |
| Enamel components | 5 years (chips excluded) |
| Powder coated components | 1 year |
| Burners | 3 years (surface rust excluded) |
| Cast iron cooking plates & burners | 3 years (surface rust excluded) |
| Valves | 3 years |
| Ignition | 1 year |
| All other items | 1 year |
For commercial use:- 3 months.
This warranty is not transferable to a subsequent
purchaser if the product is sold by the original
purchaser during the warranty period.
If a warranty fault appears within the warranty period,
S.G.A. reserves the right to replace or repair the
product.
In the event that S.G.A. chooses to replace the
product, this original warranty will expire at the original
date.
If the product includes various accessories or
components, only the defective accessory or
component will be replaced or repaired.
S.G.A. reserves the right to replace defective parts of
the product with parts and components of similar
quality, grade and composition where an identical part
or component is not available.
Products presented for repair may be replaced by
refurbished products of the same type rather than
being repaired. Refurbished parts may be used to
repair the products.
To make a warranty claim, first contact S.G.A's
Customer Service Line on the contact number below.
The purchase receipt for this product is to be retained
and must be presented if making claim under the terms
of this S.G.A. warranty.
Warranty repairs are free of charge, provided the
product is delivered to our Service Department at 33-
35 Lionel Road, Mt Waverley, Victoria, 3149 or to one
of our Authorised Service Agents.
If a warranty fault is found the freight cost will be
credited to the owner.
If no fault is found the product will be returned and any
costs associated with the service will be charged to the
owner.
Products sent freight forward will not be accepted.
In most cases the defective accessory or component
only will need to be returned. The product or part of
the product being returned must be adequately
protected in a box.
S.G.A. will not be responsible for any in-transit loss or
damage.
This warranty does not apply to any defect,
deterioration, loss, injury or damage occasioned by or
as a result of misuse or abuse, negligent handling or
storage, normal wear and tear or if the product has not
been installed and used in accordance with S.G.A.'s
instructions, recommendations and specifications or if
the product has been subjected to abnormal
conditions. The warranty does not apply to blockages
caused by insects or living organisms.
The warranty is void if there is evidence of the product
being tampered with by unauthorised persons.
The warranty does not extend to installation or
disconnection costs.
Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major
failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to
be of acceptable quality and the failure does not
amount to a major failure. The benefits of this
warranty are in addition to any rights and remedies
imposed by Australian State and Federal legislation
that cannot be excluded.
Shipping
Shipping Costs
Shipping costs are calculated based on the size, weight and delivery postcode of your order and are displayed at checkout before you complete your purchase. If the shipping cost shown at checkout seems incorrect, please contact us before placing your order — we are happy to check whether a better rate or a current promotion applies.
Free Shipping
We run free shipping promotions from time to time. Subscribe to our newsletter or check our website for current offers.
Shipping Options
We offer standard delivery on all orders. Express delivery via Australia Post is available for smaller items — select your preferred option at checkout.
Delivery
Order Confirmation
After placing your order online, you will receive an email confirmation containing your order details (if you have provided your email address). Our system will normally confirm receipt of your order within a few minutes.
Dispatch
Most in-stock items are dispatched within 1 business day of order confirmation. We will notify you promptly if dispatch is delayed for any reason. Product availability and estimated dispatch time are displayed under the 'Buy Now' button.
Estimated Delivery Timeframes
- Metro Sydney: 1–2 business days
- Other metro areas: 5–10 business days
- Regional areas: longer, depending on courier availability
Tracking details are emailed once your order is dispatched.
Kerbside Delivery - Bulky Items
Standard delivery for bulky goods is kerbside or ground-floor only. The courier will deliver to the nearest safe and accessible point at your property, such as the driveway or garage entrance, the front door (if accessible without stairs), or the building entrance or loading dock for units and apartments.
Couriers cannot carry items upstairs, into your home, backyards or through side paths, and typically operate alone. Need delivery beyond kerbside? Contact us before ordering — an upgraded service is available for an additional cost.
Heavy Items Over 35 kg
Goods weighing more than 35 kg (consistent with SafeWork Australia manual handling limits) require appropriate site access for safe delivery. Specialised trucks with a tailgate lift are used for these items, and an additional delivery fee may apply. If your premises does not have a raised loading dock or forklift access, you must request a tail-lift truck at the time of ordering.
Units and Apartments
We deliver to units and apartments, but deliveries are ground-floor only. Couriers cannot carry bulky items upstairs or through lifts or common areas. Please ensure someone is available to assist with moving heavy items from the ground floor.
Delivery Address
You are responsible for providing an accurate and accessible delivery address. We are not liable for delays or non-delivery resulting from an incorrect or inaccessible address. Once a courier has dispatched your product, it is not always possible to change your delivery address.
Signature on Delivery
A signature is required unless you provide authority to leave. If no one is home, your item will be held at the depot or post office for 48 hours before being returned to our warehouse. Re-delivery charges apply.
Dangerous Goods
We cannot deliver filled gas bottles, aerosols or paint. Empty gas bottles can be delivered.
For full delivery terms including risk, title and your ACL rights regarding delays, please refer to our Terms and Conditions.
Returns Policy
Your ACL Rights
If a product fails to meet a consumer guarantee under the ACL, you are entitled to a remedy regardless of any other policy. For a major failure you may choose a refund or replacement. For a minor failure we may repair, replace or refund. To arrange a remedy under the ACL, please contact us with your proof of purchase and a description of the issue.
30-Day Change-of-Mind Returns
We accept change-of-mind returns within 30 days of you receiving your item, provided the item is unused and in brand-new condition in its original, unopened packaging, and is not a Special Order, custom, clearance or perishable item. Please contact us before returning, as unauthorised returns may not be accepted. Include your invoice and reason for return.
We offer, at your discretion, a full refund, store credit or replacement. Returns after 30 days receive store credit only. If the product packaging is damaged, opened or missing, you will be charged a minimum 10% repacking fee, with a maximum fee of 20%.
Return Shipping
You are responsible for the cost of return shipping unless the item was sent to you incorrectly or is faulty when you receive it.
How to Return
- Contact us first at sales@thebbqstore.com.au or 1300 041 051 before returning any Goods — unauthorised returns may not be accepted.
- Pack the item carefully, preferably in its original carton. Ensure the unit is clean. Damage occurring during return shipping is the sender's responsibility.
- Include your name and address, a copy of your receipt or tax invoice (proof of purchase), and the reason for the return.
- Send your item to: The BBQ Store Pty Ltd, Unit 2/4 Avalli Road, Prestons NSW 2170; or
- Bring your item to our store Monday to Friday 9AM–5PM, Saturday 9AM–4PM (AEST) for an in-store return.
No receipt or tax invoice? We can still provide a refund if you provide us with proof of your identity (i.e. your driver's licence).
Custom and Made-to-Order Items
Goods that are custom-made or made-to-order to your specifications cannot be returned or refunded unless they are faulty or fail to meet a consumer guarantee under the ACL. This does not affect your statutory rights.
Services
Except where the ACL requires otherwise, fees paid for Services are non-refundable once the Services have been rendered or commenced.
Free or Bonus Items
No refund, return or replacement will be given on free items or bonus items except where required by the ACL.
For our full returns, refunds and warranty policy — including ACL remedies, warranty terms and Special Orders — please refer to our Terms and Conditions.
Contact Us
Phone: 1300 041 051
Email: sales@thebbqstore.com.au
Web: www.thebbqstore.com.au
Hours: Mon-Fri 9AM-5PM, Sat 9AM-4PM (AEST)
Address: Unit 2/4 Avalli Road, Prestons NSW 2170
BBQ Briquettes
By: Raul on 12 September 2019Satisfied with product. Excellent customer service. Very prompt delivery. A pleasure to deal with them.
(5)
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